Contact information

We’re always here to help.
Whether you have a question about your order, need support with your product, or just want to say hello — our team is ready to assist.


💬 Customer Support

For all inquiries, please email us at:
📧 support@k9move.com

We aim to respond to all messages within 24 hours (Monday–Friday).
If you email us over the weekend, we’ll get back to you first thing Monday.


📦 Order Help

If you’re reaching out about an order, please include your order number in the email subject line or message body so we can assist you faster.


🕐 Business Hours

Monday – Friday: 9 AM – 5 PM EST
Saturday – Sunday: Closed